February 22, 2018 at 7:55 am #9011
I love saving MONEY! I did not realize West Marine will match any competitors price! Here is the detail from their webstite!
February 22, 2018 at 8:19 pm #9013
You really have not been missing much. The price matching policy is only about a week old. The prior policy would only price match a brick and mortar store within 50 miles.
West Marine also has made a concentrated effort to re-label many products so there is not an exact match to compare pricing. I have a port supply account (which no longer gets much of a discount) but West Marine has been sending out several surveys since the new management has taken over.
The warranty on several of their items is very hard to beat – we broke the tip on a boat hook, I contacted customer service to order a replacement tip and was advised to return the whole boat hook to a store and they would exchange it. When our West Marine binoculars had the rubber coating come loose, they replaced the binoculars for free.
And then I see them selling Rotella 15w40 oil for $24.99 when Walmart regularly has it around $13.00 a gallon.
The past leadership team was experienced retailers who brought in a lot of higher profit products – Columbia clothes and Cell phone accessories, but in doing so, reduced the amount of “boating” items. I am waiting to see if the new management team gets them back on track. Until then, I find most of my needs on http://www.defender.com or http://www.hodgesmarine.com or Amazon.
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